Information
Privacy policy
We handle your personal data under the Personal Data (Privacy) Ordinance.
1. What we collect
- What you give us: name, email, phone, delivery address, order details
- The record of your correspondence with us
- Anonymous site analytics (traffic and page performance), which do not identify you
2. Why
- To process orders, arrange delivery and provide after-sales service
- To answer your enquiries
- To send news about new work and events, only with your consent
3. Sharing
To fulfil an order we must pass the delivery details to our shipping carrier, and payment details to the encrypted payment gateway. We do not sell your personal data.
4. Retention and security
Order records are kept as required for tax and accounting purposes, generally seven years after the transaction. Data is transmitted over encrypted connections and internal access is restricted.
5. Your rights
You may access and correct the personal data we hold about you, and you may stop marketing messages at any time. Write to us by email and we will respond within 40 days.
6. Cookies
The site uses only the technical cookies needed for it to work, plus anonymous traffic statistics. You can disable cookies in your browser, though some parts of the site may then behave differently.
Where this page is updated, the current version applies. If anything here is unclear, ask us before you order.
